Superior customer service.
This is to commend the superior service I recently received from Kristen at Vision 4 Less at 7020 Youree Drive in Shreveport, LA.
Several months ago I visited the store to get new frames and lenses and she was so helpful in helping me find just the right frames. She was friendly, patient, and honest. The whole experience was actually enjoyable! Once I got my glasses I was so happy with them. Unfortunately, a couple of weeks ago, my puppy found them to be a wonderful chew toy. I returned to the store to get replacements and I was so surprised when I walked in the door and she actually remembered me!
I have noticed decline in customer service in this area and it seems every time I visit a store, all the faces have changes, I was so happy to see her and so impressed that she rememebered me; thus I felt the service Kristen provided warranted this. She deserves special recognition for keeping a smile on her face and her helpful, considerate attitude.
I can assure you when the time comes for new glasses for me or my husband, we will return to Vision 4 Less and look for Kristen!